1. Scope
This Privacy Policy applies to CashCaw websites, authenticated workspaces, marketplace features, store-generation services, support communications, and related platform services. Merchant-operated storefronts may publish their own privacy notices for information they collect from their customers.
2. Information we process
- Account information: name, email address, account type, authentication records, and preferences.
- Store and publisher information: business details, storefront content, products, pages, package metadata, support details, and operational settings.
- Billing information: provider customer, payment-method, transaction, tax, payout, and refund identifiers. CashCaw does not intentionally store complete payment-card numbers.
- Usage and device information: application events, IP address, browser and device details, logs, errors, and security signals.
- AI inputs and outputs: prompts, structured generation requests, generated drafts, usage measurements, and error information needed to provide and improve requested features.
- Communications: support requests, marketplace reports, reviews, and other messages sent to CashCaw.
3. How information is used
We use information to provide and secure accounts; create and operate stores; process purchases, subscriptions, payouts, refunds, and tax-related workflows; deliver requested AI features; review marketplace submissions; prevent fraud and abuse; troubleshoot the service; communicate with users; and meet legal obligations.
4. Service providers and disclosure
Information may be shared with infrastructure, payment, email, analytics, security, and AI service providers when necessary to operate CashCaw. We may also disclose information when required by law, to protect users or the platform, during a corporate transaction, or with the account holder's direction. Providers receive only the information reasonably necessary for their role and are subject to applicable contractual restrictions.
5. Retention and security
Information is retained for as long as needed to provide the service, maintain transaction and audit records, resolve disputes, enforce agreements, and comply with law. Retention periods vary by record type. CashCaw uses administrative, technical, and organizational safeguards, but no online service can guarantee absolute security.
6. Your choices and rights
Account holders can update profile and store information through the workspace. Depending on location, individuals may have rights to access, correct, delete, restrict, or receive a copy of certain personal information, or object to particular processing. Requests can be sent to support@cashcaw.com. We may verify identity and retain information where legally permitted or required.
7. International processing and children
CashCaw and its providers may process information in countries other than the user's own, subject to applicable safeguards. CashCaw is intended for adults and business users and is not directed to children under 13 or the minimum age required by local law.
8. Changes and contact
We may update this policy as the service changes. Material revisions will be identified by a new last-updated date and, where appropriate, additional notice. Questions and privacy requests may be sent to support@cashcaw.com.